They accepted some of the points raised and rejected others but reached out to set up a series of listening engagements with the customers and Autodesk execs and AEC strategy team. The fundamental issue will be how deep, beyond the outer layers of Revit’s ‘onion skins’ of functionality, will the development team be willing to goĪutodesk’s executive team reacted with some explanatory blog posts and observations on the issues. None of these products can really be described as having high development velocity. Within that period, firms were also running up to five different types of licence models at any one time and, on analysis, out of the 39 products in their suites, they typically used only four applications regularly – AutoCAD, Navisworks, Revit and 3ds Max. The Open Letter stated that they had seen, on average, increases of 70% in the cost of ownership over five years. However, the cost of ownership did anything but. While in its youth, significant upgrades were necessary to flesh out the product’s capabilities, as it entered maturity, it’s fair to say the development velocity tapered off. The Open Letter went global and over 200 firms eventually signed it. This was the straw that broke the camel’s backyet more licence models, yet more cost. It really was quite the broadside.Ī few months prior to this, Autodesk had announced the end of perpetual licensing and the removal of network licences with the introduction of named user licences, which meant every user had to have their own licence even if they only used the software on occasion. The letter also raised licensing issues, pernicious customer audits over non-compliance, and lack of good interoperability. The letter raised many issues around Revit, the company’s flagship BIM tool, including years of woeful lack of development and increasing costs. In July 2020 Autodesk had a some what rude awakening, coming in the form of an open letter from a collection of over 25 architectural practices based in the UK and Australia.
From the number of features and enhancements in Revit 2022, it’s clear that Autodesk is attempting to placate customers who complained so publicly at the BIM tool’s lack of development
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